Visa® Debit Card

Visa logo

Chip Cards for Your Visa Debit Cards are on the Way!

We are in the process of issuing new Visa Debit Cards with an embedded chip to improve security every time you use it at a chip-activated terminal. If you haven’t received your new Debit Card yet, don’t worry. At the time of renewal, your new card will come as a chip card. If you have questions or need additional information, please call and select option 4 to speak to our Visa Card Department.

Better Than Checks! Better Than Cash!

With a Visa Debit Card / ATM Card, you have the power to completely manage your money at Chaffey Federal Credit Union at anytime, anywhere. Whether you’re near your home or traveling nationwide or abroad, you can make purchases and get instant cash with just one card!

Plus Logo    Co-op Network Logo    Accel Exchange Logo

It's Convenient!

You have access to your checking and regular share savings accounts 24 hours a day, 7 days a week, like a check, only instantly. You can make purchases at merchant locations displaying the ACCEL logo and directly debit your checking account. You may get cash back at supermarkets, department stores, and thousands of businesses when you pay with your Visa Debit Card. Simply choose “Debit / ATM” instead of Credit and ask for cash back.

It's Secure!

Chaffey FCU monitors your account 24 hours a day to detect and resolve fraud. With Visa Zero Liability Policy, your liability is $0, meaning you are not responsible for unauthorized purchases. You should report unauthorized items within 60 days upon receipt of your statement. In most cases, funds taken from your account due to fraudulent use will be returned to you. Cash does not offer security protection, and once you lose it, it’s gone.

It's Easy!

Visa Debit Card is available to qualifying members over age 18. Visa Debit Card transactions are automatically deducted from your checking account, so you can access your balance online with CFCU Home Banking or over the phone. Your monthly checking account statement will provide full details for all your purchases, including merchant name, location, amount, and date.

To Activate a Visa Debit Card:

There are three ways you can activate your Chaffey Visa Debit Card

1. Mobile Banking

Log into your Mobile Banking account

  • Select the Card Controls Tab
  • Select Activate Your Card
  • Enter your 16 digit card number
  • Enter the last 4 digits of your Social Security Number
  • Click on Activate your new card
  • 2. Home Banking

    Log into your Home Banking account

  • Select the Settings & Alerts Tab
  • Select the ATM/Debit Card Tab
  • Click on the "Activation" box next to the appropriate card
  • Click on Submit
  • 3. Chaffey Automated Teller (CAT)

    Dial Chaffey FCU at 909-986-4552 or 626-968-9329

    To reach CAT or to activate your Debit Card select option 1

  • Enter Account number
  • Enter Access Code
  • Select option 5 to activate your Debit Card
  • If you call during or after hours and press 4 for the Visa / ATM Department, you will be prompted to:
    Select option 1 during normal business hours
    Select option 2 during non-business hours

    To Report a Lost or Stolen Visa Debit Card

    During non-business hours, call 800-554-8969.
    During normal business hours, call Chaffey FCU at 909-986-4552 or 626-968-9329,
    and select option 4.

    ATM CARD

    Your Visa Debit Card is also an ATM Card and you may withdraw up to $500.00 cash per day at more than 58,000 ATM locations worldwide displaying one of these logos:

    Plus Logo    Co-op Network Logo    Accel Exchange Logo

    Also, more than 9,000 Deposit-taking CO-OP ATMs are available for you to make deposits to your accounts.

    Surcharge-free ATMs

    Look for the CO-OP Network logo to withdraw your cash and pay no surcharge fees! There are more than 30,000 convenient CO-OP Network ATM locations and in 7-Eleven® and select Costco® and Stater Bros.® locations in 50 states nationwide to serve you.

    Find a Co-Op ATM

    Send Text message to MYCOOP (692667)
    Text a street address or ZIP Code or City State
    You will receive a text in approximately 30 seconds
    By phone: (888) 748-3266

    To activate an ATM Card:

    The member activates the ATM Card by entering their PIN the first time correctly at an ATM.

    To Report a Lost or Stolen ATM Card

    During non-business hours, call 800-554-8969.
    During normal business hours, call Chaffey FCU at 909-986-4552 or 626-968-9329, and select option 4.